Last Updated: 1-12-2023
1. Introduction
This Privacy Policy describes how Sendpoint collects, uses, discloses, and protects the personal information of users who utilize our bill payment services in Nigeria.
2. Information Collection
a. Personal Information: Sendpoint may collect personal information such as name, address, contact details, and payment information when users register for our bill payment services.
b. Usage Information: We may collect information about how users interact with our platform, including log data, device information, and usage patterns.
3. Use of Information
a. Service Provision: Sendpoint uses the collected information to provide bill payment services, process transactions, and enhance user experience.
b. Communication: We may use contact information to communicate important updates, changes to services, or respond to inquiries.
4. Data Security
Sendpoint employs industry-standard security measures to protect user data from unauthorized access, alteration, disclosure, or destruction. However, users acknowledge that no method of transmission over the internet or electronic storage is completely secure.
5. Disclosure of Information
a. Third-Party Service Providers: Sendpoint may share information with trusted third-party service providers who assist in service delivery, subject to confidentiality obligations.
b. Legal Requirements: We may disclose information in response to lawful requests or to comply with applicable laws, regulations, or legal processes.
6. User Rights
Users in Nigeria have the right to access, correct, or delete their personal information. They may also request information about how their data is used or processed.
7. Data Retention
Sendpoint will retain user data only for as long as necessary to fulfill the purposes outlined in this policy or as required by Nigerian laws.
8. Children's Privacy
Sendpoint's services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If a parent or guardian becomes aware that their child has provided us with personal information, they should contact us to remove the information.
9. Changes to Privacy Policy
Sendpoint reserves the right to update this Privacy Policy. Users will be notified of any material changes via email or by a notice on our website. Continued use of our services after changes to the policy constitutes acceptance of those changes.
10. Contact Information
If you have any questions about our Privacy Policy or how Sendpoint handles user data in Nigeria, please contact us at support@sendpoint.ng.